Privacy Policy
Last updated: 2026-03-25
MiKiName ("we") is committed to protecting your privacy. This policy describes how we collect, use and protect your personal information when using MiKiName services.
1. Information We Collect
We collect the following information when you use our services:
- **Account information:** Email, password (encrypted)
- **Name analysis data:** Full name, date of birth, gender entered for analysis
- **Payment information:** Processed by third parties (VNPay, Paddle) — we do not store card details
- **Technical data:** IP address, browser type, access time
2. How We Use Information
Information is used to:
- Provide numerology name analysis services
- Generate in-depth reports on request
- Process payments and manage orders
- Improve service quality
- Contact you about orders or service changes
3. Information Sharing
We do not sell or rent your personal information. Information is only shared with:
- **Payment providers:** VNPay, Paddle for transaction processing
- **AI services:** Anthropic (Claude) for report generation — only analysis data is shared, not email or account information
- **Legal requirements:** When required by authorized authorities
4. Data Security
We implement reasonable security measures:
- Data transmission encryption (HTTPS/TLS)
- Password encryption (bcrypt)
- Internal access restrictions
- Regular data backups
5. Your Rights
You have the right to:
- Access and view your personal data
- Request correction of inaccurate information
- Request deletion of your account and related data
- Opt out of marketing emails
To exercise these rights, contact: support@mikiname.com
6. Cookies
We use three categories of cookies:
**Essential:** Cookies required for service operation — authentication, language, and storing your cookie preferences. Always active.
**Analytics:** Google Analytics 4 — measures traffic and user behavior to improve our services. Only active with your consent.
**Advertising:** Google AdSense — displays relevant ads to free users. Only active with your consent. Subscribers on paid plans will not see ads.
Users in the EU/EEA/UK will see a cookie consent banner on their first visit. You can change your preferences at any time by clearing your browser cookie data.
7. Policy Changes
We may update this policy. Significant changes will be communicated via email or website notification.
8. Contact
If you have questions about our privacy policy, please contact:
- Email: support@mikiname.com